Frequently asked questions
What products does Artimbal sell?
Artimbal sells stationery, school supplies, diaries, notebooks, gift wrapping and licensed items (Disney, Marvel, Harry Potter, Pokémon, and many more).
Does Artimbal sell to the public or only to resellers?
Both. The online store www.artimbal.pt sells to the public (B2C) and there is also a dedicated resellers area (B2B), with its own registration and terms.
Do prices include VAT?
Yes. All prices shown in the store include VAT. Each product page also shows the price excluding VAT.
Which payment methods are accepted?
We accept Visa and Mastercard, PayPal, Multibanco, MB Way and Payshop.
Does Artimbal ship across the country?
Yes, Artimbal ships orders throughout Portugal. Cost and delivery time are calculated in the cart before checkout.
Can I exchange or return an item?
Yes. You can exchange or return items under the conditions described on the site's Returns & Exchanges page.
Is the Mitos brand owned by Artimbal?
Yes. Mitos is Artimbal's own brand, with lines of notebooks and diaries.